MotorTrade
Support
Last updated: 28 September 2026
Need help with your account, a listing or a plan? Start with the answers below.
Is MotorTrade free?
Creating an account, saving draft listings, browsing and messaging are free. Publishing listings online requires a monthly plan, starting at 49.99 AED for 2 listings.
How do I sign in?
Enter your email address: we send you a 6-digit code. No password is needed, and the same step creates your account the first time.
Why is my listing not online?
A listing goes online only with an active plan and within your plan's limit. Check My Garage: it shows your plan and how many listings are online.
How do swaps work?
Choose Sale or swap or Swap only when creating the listing and describe what you would accept. Buyers can propose one of their own listings in the conversation.
How do I cancel my plan?
If you subscribed in the iPhone app: Settings, your name, Subscriptions. On Android: Google Play, Payments and subscriptions. On the website: contact us. Your plan stays active until the end of the paid month.
How do I report a suspicious listing or user?
Use the Report button on the listing, or email us the link to the listing. We review every report.
How do I delete my account?
In the app or on the website, go to My account, then Delete my account. Full details on the Delete account page.
Contact us
Email hello@motortrade.ae with the email address of your account. We reply within 2 business days (Monday to Friday, Dubai time).